FAQs

View MoreWhy do I need regular checkup Xrays?

We like to take regular checkup Xrays to make sure existing fillings you may have are still in good contact and to stop decay which may be starting between your teeth.


View MoreWhy do I need a clean? And how often?

We recommend for people who haven’t been for a while to have a clean every six months. This is to maintain healthy gums, avoid gum disease and ensure you are not getting plaque (tartar) building up.


View MoreWhere do I go for the big Xray (OPG)?

The great news it that we will be able to take an OPG right here – so convenient for you!


View MoreWhy don’t I see the dentist for my consult appointment?

We have treatment coordinators who will sit with you outside the surgery and explain the treatment plan. That way you can ask questions and explore options in a more relaxed environment.


View MoreWhy do I need extra Xrays when I have root canal therapy? The dentist took some in my exam.

We need to measure the length of the canals throughout treatment to ensure your treatment is done properly.


View MoreIs it going to hurt when I have a needle?

We use a numbing paste on your gums before we give you the local anaesthetic. We then allow time for the area to numb so you will often feel nothing!


View MoreWhy are your treatment plans so expensive?

We believe our service and surroundings speak for themselves. Our plans reflect our high quality of work and commitment to providing you with excellence in materials, infection control and outcome. Would you want anything less?


View MoreWhy do the fillings get listed as ‘531’ or ‘532’? What do the codes mean?

We list our treatment plans with these codes so you can consult your health provider for rebate information. They are the standard codes used Australia wide and basically provide a description of the exact treatment (and tooth surface where applicable).


View MoreWhy do I need an OPG?

These ‘big’ mouth Xrays provide us with a ‘big picture’ view of the pathology and form of your teeth, gums and jaws. The small bitewing Xrays don’t show us all the wisdom teeth and other areas which need to be checked.


View MoreDo you have HiCaps?

Providing you have your health fund card with the magnetic strip, we are able to claim your health fund benefit on the spot. This means you can pay the gap and don’t have to then go through the hassle of a trip to your fund office to claim.


View MoreHow much is a filling?

The cost of fillings is determined by a number of factors such as the size of the filling needed, the materials chosen and the position of the tooth. Most often this is impossible to ‘quote’ unseen! Just like your mechanic can’t quote for an undiagnosed engine fault without looking at the car…


View MoreWhat is your whitening procedure?

We believe the best whitening results are gained by patients who undertake whitening as part of their holistic dental care. Our kits are tailor made for your teeth so impressions for trays will be taken at your appointment. When you collect your complete kit, our staff will ensure you understand how to use it for the best outcome in your home.


New Patient Offer $195

The New Patient Offer includes a Full Mouth Assessment performed by the Dentist followed by a Professional Clean and Polish treatment with our Hygienist. Please mention this offer when book your dental visit.


Patient Referral Reward

It gives us great pleasure knowing so many of our patients have referred our high quality service to family, friends and colleagues. We appreciate this and have sent out many rewards to our patients to say thank you for the referrals.

Corporate Dental Program

my.dentist.nq along with DENTAL CARE NETWORK ™ is offering the Corporate Dental Program which provides you with exclusive benefit of a complimentary $100 service voucher to be redeemed for dental treatment if you are an employee of one of our partnered corporate programs.

First Visit?

Complete our medical and dental history form before your visit.

Any surgical or invasive procedure carries risks. Before proceeding with a surgical or invasive procedure, you should seek a second
opinion from an appropriately qualified health practitioner.

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